It is well documented that Toyota receives one million ideas per year from its employees and has been doing so for more than a decade. At one point, Toyota received more than three million ideas from employees in one year.
This level of involvement is not achieved by using a suggestion box. It is achieved by engaging the minds of employees and tapping into their unlimited pool of ideas and creativity. Letting this resource go untapped is like sitting on top of a gold mine and feeling poor.
So, how does Toyota do it?