Accountability starts at the beginning of the performance process. If we wait until the end, then we are simply imposing consequences rather than creating ownership. Therefore, crystal-clear expectations are the foundation for boosting accountability, but blurry expectations lead to blurry results.
Today's hyperactive and attention-demanding world makes reflection no easy task. Nonetheless, we still must find a way to carve out "mental space" so we can think clearly, plan, reflect, dream.
Peter Drucker expressed the value of reflection years ago, even when the world was not so information-rich and time-poor. He said, "Follow effective action with quiet reflection. From the quiet reflection will come even more effective action."
Complexity creates a maze between you and success. Simplicity creates a clear line of sight.
Thinking in 3's is a technique we have been using for years. It is a powerful way to simplify organizational thinking. As a byproduct, it forces prioritization and focus, and the resulting clarity trickles down the organization.
Tom Fox is a former physician who has turned his sights and his gifts to photographing nature's beauty. Tom travels the country capturing images (all with natural light). As he says, "Some people get postcards. Others go live them."
In the midst of winter, Tom captured this warm image in the heart of Smoky Mountains National Park (with natural lighting).
David Cottrell and I partnered with Tom to create the stunning gift book titled, The Nature of Excellence.
A significant problem in today's society is that people's level of success is greater than their character can sustain.
We see it every day in professional sports, entertainment, business and politics. People lack the personal character to gracefully handle their success, power, influence and wealth. It's a character chasm.
