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Engaging Hearts and Minds – Hardcover (with Free Power Point)
(ENGHRT001)
by Lee J. Colan
*(Downloadable Product)
This page turner offers practical strategies to engage the minds and heart of your team at home, work, church or community. Learn why this is such a powerful advantage for your organization. Read it and ignite Passionate Performance in your team!
Companion Resources Available:
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Sticking to It: The Art of Adherence
(STKTIT001)
by Lee J. Colan
Win or Lose? You Choose.
The game is won by those who EXECUTE their strategies. "Sticking To It: The Art of Adherence" reveals the secrets to success for high-achieving individuals and teams. Read it and win!
Companion Resources Available:
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107 Ways to Stick to It
(107WAY001)
by Lee J. Colan
What's the REAL secret to success?
Learn the secrets from the world’s highest achievers. These practical, inspiring tips from "107 Ways to Stick to It" will help you stick to it and WIN!
Companion Resources Available:
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Orchestrating Attitude
(ORCATT001)
by Lee J. Colan
This book translates the incomprehensible into the actionable. It cuts through the clutter to deliver inspiration and application so you can orchestrate your attitude….. and your success.
Companion Resources Available:
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Passionate Performance
(PSSPER001)
by Lee J. Colan
This quick read offers practical strategies to engage the minds and heart of your team at home, work, church or community. Learn why this is such a powerful advantage for your organization. Read it and conquer your competition!
Companion Resources Available:
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7 Moments… That Define Excellent Leaders
(SVNMMT001)
by Lee J. Colan
The difference between average and excellent can be found in moments... literally. Seize the moment to read and apply, and you will be one step closer to leadership excellence!
Companion Resources Available:
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The Manager's Conflict Resolution Handbook
(TMCRHB001)
by David Cottrell and Ilayne Geller
Using the strategies in this book,you will approach conflict as an opportunity to change situations for the better - to create positive transformations - and to produce better outcomes for your team, your customers and your organization.
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Power Exchange
(PWREXC001)
by Lee J. Colan
Today’s changing workforce requires powerful leadership. This quick read offers practical strategies to help any leader boost accountability and performance in today's workforce. Start your power exchange today!
Companion Resources Available:
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The Nature of Excellence Gift Book Premier Edition (FREE DVD per order*)
(NOEGBK001)
Stunning photography and inspirational quotes are combined in The Nature of Excellence 88-page, coffee-table-size book. Through the twin lens of insight and imagery, you’ll discover the natural excellence that surrounds us.
Companion Resources Available:
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The Nature of Excellence (6 x 6) Classic Edition
(NOE6X6CLE)
Stunning photography and inspirational quotes are combined in The Nature of Excellence, a beautiful, 88-page gift book.
Companion Resources Available:
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Monday Morning Customer Service
(MMLCSV001)
by David Reed and David Cottrell
Monday Morning Customer Service takes you on a journey of eight lessons that demonstrate how to take care of customers so they keep coming back.
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A Culture of Service … Creating Customer Service that Lasts
(CULSER001)
by David Reed
A Culture of Service shows you how to create an atmosphere where customers will be loyal to your organization. This book is about practical application of how to deliver the right service for your clients.
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Service Where it Counts … Making a Difference on the Front Line
(SWICTS001)
by David Reed
"Where the rubber meets the road" or "The buck stops here" are phrases that come to mind when you think of customer service. The company’s reputation is formed by how that customer is treated by the front-line team member day in and day out.
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Listen Up, Customer Service
(LUCSBK001)
by David Cottrell and Mark Layton
Looking for ways to gain and maintain loyal customers? This book was written for you! Listen Up, Customer Service is a step-by-step guide to improving customer relations while, at the same time, increasing employee satisfaction.
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