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Our Oct. 2000 Report of The LETTER featured, “Well-known ‘Secrets’:  7 Steps to Boost Company Performance”.  The #1 Secret is FOCUS. The Effort-Impact Grid enables you to quickly assess activities worth streamlining, automating or outsourcing. This assessment will help you focus your intellectual, financial and physical resources on the core competencies of your business – those things you do better than anyone else. 

Your top priority to streamline, automate or outsource should be those activities that fall into Quadrant I (Low impact, High resource demand).  You should also consider alternate ways to accomplish Quadrant III activities (Low impact, Low resources demand).

Those activities with High Business Impact (Quadrants II and IV), are not necessarily immune to outsourcing.  They may not be as high of a priority for modifying as other activities because:

  • you want to have direct control over high business impact activities

  • Quadrants I and III offer “quick hits” for improved efficiency.

Copyright © 2003 by The L Group, Inc.

 

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