The Team

Lee J. Colan – Principal

Lee J. Colan Profile
Lee J. Colan, Ph.D., co-founded The L Group, Inc., Inc. in 1999. Lee's passion for serving leaders enables him to deliver cut-through-the-clutter tools that elevate leaders and their teams. He was nominated for the 2013 Thinkers50 Award for best management thinker globally.

Lee possesses an in-depth understanding of business, people and organizations. He blends this understanding with his corporate management experience to help leaders and companies grow. As a result, Lee brings order where there is chaos and clarity where there is ambiguity.

Lee has authored 12 popular books that have been translated into 10 languages, including the bestselling Engaging the Hearts and Minds of All Your Employees (McGraw-Hill, 2009). His latest release Stick with It: Mastering the Art of Adherence (McGraw-Hill, 2013) is an enhanced and expanded 10-year follow-up to his bestseller. He has also created over 100 products that equip and inspire leaders at every level.

Background
Lee brings 25 years of hands-on industry and consulting experience to his clients. He worked in various leadership roles with American Airlines, Sandoz (Novartis) and FoxMeyer (McKesson). He also held consulting positions with two premier firms: Booz, Allen & Hamilton and William Mercer. His last corporate post was as Vice President for Physician Reliance Network, one of the fastest growing NASDAQ companies at the time.

Expertise
Strategy planning and execution, accountability systems, employee engagement, executive coaching, meeting/training facilitation and keynote speaking.

Education
Master's and Doctoral degrees, Industrial/Organizational Psychology, George Washington University. Bachelor's degree, Psychology and Communications, Summa Cum Laude, Florida State University.

Favorite Quotes

You can have everything in life you want, if you will just help other people get what they want. – Zig Ziglar

Let perseverance finish its work so that you may be mature and complete, not lacking anything. – James 1:4

Genius? Nothing! Sticking to it is the genius. I failed my way to success. – Thomas Edison

The best managers don't try to put in what God left out; they try to draw out what God left in. – Marcus Buckingham

You can also read Lee's words to lead by.

Julie Davis-Colan – Principal

Julie Davis-Colan Profile
Julie Davis-Colan co-founded The L Group, Inc. in 1999. She has been the marketing and product development force behind the company's growth. As a result, The L Group has created over 100 products that equip and inspire leaders at every level. In addition, she has co-authored Stick with It: Mastering the Art of Adherence (McGraw-Hill, 2013).

Julie has the ability to turn vision and marketplace opportunity into a profitable reality. She has built a track record of effectively creating and selling unique products and marketing initiatives to business partners including multi-million dollar corporate sponsorships, business-to-business and direct-to-consumer sales. Julie's passion for leadership and life create an infectious energy for everyone with whom she interacts.

Background
Julie is an innovative business consultant with 25 years of experience in sales and marketing to Fortune 1000 companies. Prior to co-founding The L Group, she conceptualized and managed several profitable business units and led successful turn-arounds at the American Heart Association's National Center. The American Heart Association was recognized by the Harvard Business School as one of the best managed non-profit organizations in the United States. Her clients included companies such as Home Depot, Westinghouse, Dean Foods and Coca-Cola Foods.

Expertise
Business planning, revenue enhancement strategies, executive coaching, speaking and training.

Education
Master's degree, Preventive Medicine, The Ohio State University, College of Medicine. Bachelor's degree, Psychology and Biology, with honors, Florida State University.

Favorite Quotes

Enthusiasm is the match that lights the candle of achievement. – William Arthur Ward

What is faith? It is the confident assurance that what we hope for is going to happen. It is the evidence of things we cannot yet see.
– Hebrews 11:1

To accomplish great things, we must not only act, but also dream; not only plan, but also believe. – Anatole France

When we seek to discover the best in others, we somehow bring out the best in ourselves. – William Arthur Ward

Donald Brush – Sr. Consultant

don-brush.jpg Profile
Donald H. Brush, Ph.D. has helped blue chip clients develop profitable growth strategies, effectively manage organizational change, align culture with vision and integrate mergers and acquisitions for nearly 30 years.

Background
Prior to Don's 28 years of hands-on consulting, he served on the tenured faculty of Rensselaer Polytechnic Institute, where he taught the management of science and technology, and The University of Texas at Dallas where he was Director of the Undergraduate Management Program.

During his academic career, he had over 50 publications and professional presentations in human resource management. His research, sponsored by such companies as General Electric, IBM, and Pfizer, in the area of identifying and developing management talent in scientists and engineers has been acclaimed in the Wall Street Journal and Business Week Magazine.

Expertise
Strategic vision planning, change management, teamwork, empowerment and process improvement.

Education
Masters and Doctorate in Industrial Psychology and Management, University of Georgia. Bachelors, Economics and Psychology, Denison University.

Favorite Quotes

All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence. – Martin Luther King

People want to feel bound to some cause bigger than they, commanding, yet worthy of them, summoning them to significance in living.
– Chester Barnard

Our doubts are traitors and make us lose the good we oft might win by fearing to attempt. – William Shakespeare

Thaiz Chanman – Sr. Consultant

Thaiz Chanman Profile
Thaiz Chanman is a seasoned human resources leader with a proven track record of identifying key talent, using metrics to improve operations, designing and implementing leadership programs and delivering the company vision through employee development. Thaiz is a strategic thinker and business partner, who develops pragmatic, action-oriented strategies focused on measurable results.

Background
Thaiz has held progressive leadership roles with Life Technologies (Global Learning and Development Leader), Celanese Corporation (Global Talent Management Leader), Pacific Gas and Electric (Senior Manager, Leadership Development), Mattel, Inc. (Corporate Human Resources, Leadership Development and licensing coordinator for Hot Wheels Marketing).

Expertise
Talent management and analysis, organization design, training and design.

Education
Masters, Global Business, Pepperdine. Bachelors, Interdisciplinary Field Studies, University of California, Berkeley.

Favorite Quotes

Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, "What's in it for me?"
– Brian Tracy

Change your thoughts and you change your world. – Norman Vincent Peale

Strive not to be a success, but rather to be of value. – Albert Einstein

Sandhya Johnson – Sr. Consultant

Sandhya Johnson Profile
Sandhya Johnson is a leader in developing innovative talent management strategies. She has a proven track record of being a Human Resources process improvement and technology implementation champion.

Sandhya is at home in any global setting. She is intellectually agile and able to rapidly integrate into a client's organizational DNA.

Background
Over 20 years includes all areas of human resources with an emphasis in both manufacturing and client services work environments including Ingersoll Rand, Citibank, Hewitt Associates, GAF and Flowserve. Several of her assignments included establishing talent management programs or processes where none had previously existed.

Expertise
Performance management, talent development, employee engagement, HR process optimization and human capital metrics.

Education
MBA, Oral Roberts University. Masters Degree in Organization Development, Fielding Graduate University. Bachelor's, Hotel management, Welcomgroup Graduate School, Manipal, India.

Favorite Quotes

Happiness is when what you think, what you say, and what you do are in harmony.
– Mahatma Gandhi

Know what you want to do, hold the thought firmly, and do every day what should be done, and every sunset will see you that much nearer to your goal. – Elbert Hubbard

Everything is about talent now. The older way in recruiting was, you hired a person and expected them to do it 'our way.' The new way is: identify the talent and find out, how do they want to work? – John Sculley

Brad Kimball – Sr. Consultant

Brad Kimball Profile
Brad Kimball's approach is practical, comprehensive, firm and engaging with an end goal always being the satisfaction of those on both sides of the transaction. His personal and professional operating philosophy is to champion meaningful and lasting relationships with the clients.

Background
Brad Kimball has been a consultant, business partner or advisor for over 30 years with world class organizations such as Mary Kay, Morgan Stanley, Royal Bank of Canada and Bank of America.

Expertise
Executive coaching and assessment, talent management and organizational change.

Education
Masters, Industrial Relations, Ball State University. Bachelors, Political Science, University of Minnesota

Favorite Quotes

Success is not final, failure is not fatal: it is the courage to continue that counts. – Winston Churchill

Never let yesterday use up too much of today. – Will Rogers

I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
– Maya Angelou

Steve Krause – Sr. Consultant

Steve Krause Profile
Steve Krause brings broad industry experience to our clients including financial services, IT services, retail, insurance, manufacturing, food, packaging, retail, media, travel/convenience and oil/gas. He has a passion for helping leaders achieve results with improved customer and people-focused processes, tools, and business practices to increase individual and team effectiveness.

Background
Steve Krause has over 30 years of sales, management, coaching, leadership and consulting experience. He is also a key client resource for business development and account management.

Expertise
Leadership coaching, sales management, account management, sales coaching, process and tools.

Education
Bachelors, Journalism and Advertising, University of Kansas.

Favorite Quotes

Good fortune is what happens when opportunity meets with planning. – Thomas Edison

With God all things are possible. – Mark 10:27

4 P's – Planning Prevents Poor Performance. – Unknown

Lonnie Ledbetter – Sr. Consultant

Lonnie Ledbetter Profile
Lonnie Ledbetter is a gifted communicator who helps individuals, teams and organizations overcome road blocks and unlock their potential for success.

Lonnie has a track record of introducing highly effective programs that elevate performance and improve the bottom-line. She is an expert in training and non-training interventions, developing mentoring and talent management programs, and identifying and nurturing future leaders.

Background
As the Vice President of Organizational Development, Lonnie was instrumental in the growth of American Campus Communities (NYSE:ACC). During her tenure, Lonnie shepherded the integration of thousands of employees during major acquisitions, oversaw the development and training of specialized leasing programs, and founded the highly successful Inside Track program – American Campus' renowned manager development program. She brings her field and P&L experience to clients from her role as a Regional Manager for JPI Companies.

Expertise
Executive coaching, employee engagement, strategic planning and execution, team building and training.

Education
Bachelors, Economics, University of Texas. Professional in Learning and Performance certification (CPLP).

Favorite Quotes

Before you become a leader, success is all about growing yourself. When you become a leader, success is all about growing others.
– Jack Welch

We are blessed to be a blessing. – Ed Young, Jr.

If you don't like something, change it. If you can't change it, change your attitude. – Maya Angelou

Lori Link – Sr. Consultant

lori-link Profile
Lori Link is an executive coach and certified behavioral and values analyst committed to helping clients achieve both personal and professional mastery. She understands the role of "manager as coach." Lori's goal is to help both business leaders and individuals look inside for solutions that work effectively and easily for themselves and others. She listens, advises, endorses, and challenges her clients to overcome obstacles and make the most of opportunities.

Background
Over 20 years of successful Human Resources experiences have provided Lori a unique perspective on organizational challenges of all kinds. Her corporate background includes work with General Electric, UCCEL Corporation, PHH, and FirstBank USA.

Expertise
Executive coaching, behavior and values assessments, team workshops.

Education
Bachelors, Psychology, State University College of Oswego in New York. Professional Certified Coach, International Coaches Federation and Coach University.

Favorite Quotes

The real voyage of discovery consists not in seeking new landscapes, but in having new eyes. – Marcel Proust

Until one is committed there is hesitancy, the chance to draw back, always ineffectiveness. Concerning all acts of initiative (and creation), there is one elementary truth, the ignorance of which kills countless ideas and splendid plans: that the moment one definitely commits oneself, then Providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one's favour all manner of unforeseen incidents and meetings. And material assistance, which no man could have dreamt would have come his way. – W.H. Murray

Genuine listening means suspending memory, desire and judgment – and, for a moment at least, existing for the other person.
– Michael P. Nichols

All that we are is the result of what we have thought. – Buddha

Sherry Nielsen – Sr. Consultant

Sherry Nielsen Profile
Sherry Nielsen's passion for marketing and all its disciplines is contagious. Sherry possesses a unique ability to translate complex data, industry intelligence and market opportunity into creative platforms and targeted tactics that consistently exceed clients' objectives. She has produced noteworthy successes in a variety of industries ranging from consumer packaged goods and retailing to healthcare and hospitality.

Background
For the American Heart Association – National Center, Sherry headed the development and strategic marketing of its consumer products including The Food Certification Program, the nation's most influential nutritional guidance system.

At GTE (today Verizon/SuperMedia), she re-engineered its approach to advertising and promotions resulting in record sales, greater media efficiency and reduced costs.

In previous corporate and agency management positions, Sherry directed brand management, consumer research, marketing, advertising and promotional efforts for such industry leaders as Domino's Pizza, Embassy Suites Hotels and American Medical International.

She has won more than 50 national and international awards for excellence and innovation in marketing, advertising, communications and online initiatives.

Expertise
Marketing, branding, advertising and communications.

Education
Executive MBA, University of Missouri – Columbia. Bachelors, Randolph-Macon Woman's College.

Favorite Quotes

The only thing necessary for the triumph of evil is for good men to do nothing. – Edmund Burke

Chains of habit are too light to be felt until they are too heavy to be broken. – Warren Buffet

Well done is better than well said. – Benjamin Franklin

David Reed – Sr. Consultant

david-reed.JPG Profile
David Reed's mission is to help organizations of all types and sizes improve their effectiveness by getting the right people, doing the right things, with the right attitude, using the right tools and doing it for the right reasons.

David is the author of three books, including Monday Morning Customer Service and A Culture of Service. His focus is on facilitating culture change that will have a long-lasting impact on the way a company treats their customers. By working with leadership teams and teaching simple processes, he helps organizations create and implement common-sense solutions to their problems.

Background
Prior to his consulting career, David worked with Andersen Consulting, Exxon, and Walt Disney World.

Expertise
Customer service, technology integration to streamline processes, process design, improvement and measurement.

Education
Bachelors, Chemical Engineering and Computer Science, Texas A&M University.

Favorite Quotes

If you're not serving the customer, your job is to be serving someone who is. – Jan Carlzon

Despite all of the untold millions of products and services for sale in today's market place, customers will exchange their hard-earned money for only two things: 1) Good Feelings 2) Solutions to problems. – Michael LeBoeuf

There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. – Sam Walton

John Scammon – Sr. Consultant

John Scammon Profile
John Scammon has worked and consulted in a wide variety of industries including financial services, chemicals, nutraceuticals, agriculture, music, software and technology.

Background
John co-founded two database marketing and consulting firms, one of which was sold to a Fortune 1000 company.
He was an Assistant Professor at Southern Illinois University and Arizona State University. John played guitar professionally early in his career, then moved into the business side of music which lead him to various sales and marketing positions in both B2B and B2C.

Expertise
Executive coaching, sales coaching.

Education
Bachelors and Masters, Music, Summa Cum Laude, California State University, Northridge.

Favorite Quotes

If you aim at nothing, you will hit it every time. – Zig Ziglar

Genius is 1% inspiration and 99% perspiration. – Thomas Edison

It isn't the mountain ahead that wears you out; it's the grain of sand in your shoe. – Robert W. Service

Valerie Sokolosky – Sr. Consultant

Valerie Sokolosky Profile
Valerie Sokolosky has earned the reputation as a thought leader in professional presence and personal branding. She is also one of just 15 designated Master Leadership Brand Strategists worldwide. Valerie is the author of eight books on leadership and personal excellence. Her two latest books – Do It Right! and Monday Morning Leadership for Women – are on the best seller list at Amazon.

Background
With over 25 years' experience working with emerging leaders and those who lead them. She has helped thousands address the changing needs in the global marketplace for Fortune 500 organizations.

A prolific and conversational writer, Valerie contributed monthly articles for Southwest Airlines Spirit Magazine for 10 years, and is a respected resource for media and publications including the Wall Street Journal, Washington Post, Success Magazine, ABC television. She currently appears regularly on KTXD-TV speaking on Leadership Excellence.

Expertise
Professional presence, personal branding and executive coaching.

Education
Bachelors, Journalism/Broadcasting/Advertising, Oklahoma State University. Professional Certified Coach, International Coaches Federation, MIT Leadership Course for Company Presidents and CEOs

Favorite Quotes

The most exhausting thing you can be is inauthentic. – Anne Morrow Lindbergh

In the end, a person is only known by the impact they have on others. – Jim Stovall

Asking the right questions takes as much skill as giving the right answers. – Robert Half

Kareen Strickler – Sr. Consultant

Kareen Strickler Profile
Kareen has dedicated her life to empowering people to live meaningful lives by clarifying their purpose and developing their capacity to be powerful, compassionate leaders.

She is an international executive coach, change agent and facilitator with over 20 of experience collaborating with leaders to implement strategy, align cultures and enhance leadership capabilities.

Background
As a senior executive in talent management and organization development, Kareen led a culture change initiative which resulted in a 26% increase in customer satisfaction and a 60% reduction in employee turnover. As a consultant, Kareen has worked with thousands of executives and managers and consulted to dozens of organizations in the Americas, Europe, Asia and Australia. Her clients range from telecommunications to energy, hospitality, retail, professional services and manufacturing.

Expertise
Executive coaching, culture alignment, organization change, employee engagement.

Education
Doctorate Organization Behavior, University of Texas at Dallas. Masters in Science, Public Administration, The University of South Dakota. Bachelors degree, Child Development and Human Relations, South Dakota State University

Favorite Quotes

It is the people you are to manage who give you power; by their actions and response, they will bestow power on you. But only if they trust you will use it well. – James Autry

Above all be of single aim; have a legitimate and useful purpose, and devote yourself unreservedly to it. – James Allen

Each one should use whatever gift he has received to serve others. – 1 Peter 4:10

Cynthia Williams Young – Sr. Consultant

Cynthia Williams Young Profile
Cynthia Williams Young has always been focused on serving others, on building bridges of understanding and equipping others to communicate, get results and lead more effectively. She is active on boards and in volunteer work associated with the needs of underserved children.

Background
Cynthia joined Southwest Airlines, where she served for more than 21 years in progressively responsible leadership roles. Among other roles, she led the Employee Relations and People Service Departments; she founded and led the Internal Customer Care Department; and she served as the Senior Director of Labor and Employee Relations, where she was responsible for the development and execution of the company's first labor communication strategy.

Cynthia spent a large portion of her time at Southwest Airlines working directly for and with Colleen Barrett and Herb Kelleher. She is grateful for the opportunity to have learned the tenets of Servant Leadership and the delivery of world class customer service directly from masters of these principles.

Expertise
Culture, engagement, leadership.

Education
Bachelors, University of North Texas.

Favorite Quotes

A company is stronger if it is bound by love rather than by fear. – Herb Kelleher

Only in growth, reform, and change, paradoxically enough, is true security to be found. – Anne Morrow Lindbergh

To add value to others, one must first value others. – John Maxwell

Melissa Cabana – Graphic Designer

Melissa Cabana Profile
Melissa Cabana founded back porch creative, her freelance design business, in 2003. We were one of her very first clients. Virtually every product we have produced since 2003 has her creative fingerprint on it – book covers, book interiors, training materials and reinforcement tools, posters, calendar, newsletters, web site and more.

Melissa's spirit of partnership, perpetually positive attitude and stellar service create "sticky" relationships and fun customer engagements. She sets a shining example for us as we serve our client partners.

Background
Melissa spent seven years working for a company that provided internal advertising services for JCPenney corporate offices. There she ran a photography studio, did graphic design work and was the company liaison to the JCPenney buyers. She later spent a couple of years working for a small advertising agency in Dallas before going into business for herself.

Expertise
Book design and layout, print communications.

Education
Bachelors, Advertising, Art minor, Texas Tech University

Favorite Quotes

Man cannot discover new oceans unless he has the courage to lose sight of the shore. – Andre Gide

Things don't go wrong and break your heart so you can become bitter and give up. They happen to break you down and build you up, so you can be all that you were intended to be. – Charlie "Tremendous" Jones

A person of integrity expects to be believed, and when they're not, they let time prove them right. – Unknown